UPDATE 3/24/2020: Universal Orlando Resort, including the parks, CityWalk, and all hotels will be closed through April 19th.
Universal CityWalk will close at midnight tonight, Monday, March 16th, and will remain closed through the end of the month. All hotels at the Universal Orlando Resort will close at 5:00 PM on Friday, March 20th, and will remain closed through April 19th.
Guests can modify or cancel room or package reservations held during our park closure period with no penalty or fee. Ticket purchases, hotel reservations and packages purchased between March 4th and April 15th qualify for Universal’s Stress-Free booking policy, which means they may be modified or canceled with no fee at least 24 hours prior to arrival. For details, click here. Guests can call this number for more information: 877-801-9720.
This article will be updated as more information becomes available. Please see our previous post for additional closings and frequently asked questions related to refunds and cancellations.
These efforts are being made to help protect guests and employees from the spread of Coronavirus. As this is an evolving situation, this post may be updated as closure dates or details may change. Look for updates at the top of the post. The CDC recommends that you avoid close contact with others, wash your hands often, and avoid touching your eyes, nose, and mouth with unwashed hands to help prevent the spread of the Coronavirus (COVID-19). Learn more information here.